FAQ's

  1. How do I place an order?

    • Simply browse our products, select the items you wish to purchase, and add them to your cart. Then proceed to checkout where you can enter your shipping and payment information to complete your order.

  2. What payment methods do you accept?

    • We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and other secure payment options depending on your region.

  3. Can I track my order?

    • Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

  4. What is your return policy?

    • We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you may return it within 30 days for a full refund or exchange. Please see our Returns & Exchanges page for more details.

  5. Do you offer international shipping?

    • No, We can't Ship Internationally 

  6. Are your products ethically sourced?

    • We are committed to ethical sourcing and work closely with our suppliers to ensure fair labor practices and environmental sustainability. Many of our products are sourced from certified suppliers who adhere to strict ethical standards.

  7. How can I contact customer support?

    • You can reach our customer support team via email at qasidamal@gmail.com or through the Contact Us page on our website. We strive to respond to all inquiries within 24 hours.

  8. Do you offer wholesale pricing?

    • No, We don't Offer

  9. Are your products made from sustainable materials?

    • We prioritize sustainability and strive to offer products made from eco-friendly materials whenever possible. Look for product descriptions or labels indicating sustainable sourcing and practices.

  10. How do I create an account?

    • You can create an account by clicking on the "Sign Up" or "Account" link at the top of our website. Simply enter your email address and create a password to set up your account. This will allow you to track your orders, save your shipping information, and receive exclusive offers and promotions.